Acceptable Use Policy
Effective: November 3, 2026 | Version 3.0
This Acceptable Use Policy ("AUP") defines the mandatory rules and boundaries governing all access to NUVEXIQ cloud phones, apps, developer APIs and customer portals. This policy is incorporated into and forms an integral part of our Terms of Service.
NUVEXIQ provides Android phones in the cloud for accounts and activities you own or are authorised to create or manage, and for legitimate software testing. We have zero tolerance for fraudulent, deceptive, or abusive use.
1. Authorized & Permitted Workflows
NUVEXIQ cloud phones and API endpoints may be used for:
Running apps and accounts you own or are authorised to create or manage, in line with each platform's terms and applicable law.
Testing your own Android apps, onboarding and registration flows on real Android devices in staging or pre-production environments.
Running continuous integration jobs (GitHub Actions, GitLab CI) that drive your phones through the API.
Authorized penetration testing and security reviews performed under signed, documented contractual client engagement.
2. Strictly Prohibited Activities (Zero Tolerance)
The following activities are strictly prohibited under all circumstances. Engaging in any of these practices will lead to immediate account termination and credit forfeiture:
- Bulk Account Creation & Account Farming: Creating artificial, fraudulent, or automated bot accounts at scale on target platforms (such as social networks, dating apps, messaging tools, or crypto exchanges).
- Circumventing Anti-Fraud & Ban Evasion: Using cloud phones to bypass geographic sanctions, platform blacklists, suspended accounts, or lawful law enforcement identity verifications.
- Credential Theft & Account Takeover: Accessing, intercepting or harvesting accounts, credentials or data belonging to third parties without verified ownership.
- Spamming & Phishing Operations: Facilitating unsolicited commercial messaging, fraudulent lottery scams, financial deception, identity theft, or impersonation schemes.
- Exploitation of Financial Incentives: Exploiting referral programs, welcome bonuses, financial promotions, or discount campaigns on third-party apps through sybil attacks.
- System Manipulation & Abuse: Attempting to break out of a cloud phone or reach NUVEXIQ systems from it, reverse engineering NUVEXIQ APIs, conducting denial of service (DoS) attacks, or exploiting ledger anomalies.
3. Review & Sanctions
Our team reviews reported and suspicious activity:
- Accounts under review cannot make new purchases until the review is closed.
- In severe cases of malicious conduct, accounts are permanently terminated, API tokens revoked, active sessions killed, and remaining balances forfeited.
- We cooperate fully with legitimate regulatory inquiries and law enforcement investigations involving criminal use of the service.
4. Reporting Abuse
If you suspect an individual or organization is utilizing NUVEXIQ services to conduct harassment, fraud, or violations of third-party platforms, please report the incident immediately via our Contact Form. Please provide relevant timestamps and evidence to facilitate rapid investigation.